回覆需要點時間

Dear Mr. Chan,

I would like to thank you again for your enquiry. Currently, we are gathering more information before we can act appropriately. One more week is needed before any action can be taken. Thank you again for your kind understanding.

Regards,
Tim

親愛的陳先生,

再次感謝您的查詢。 目前,在採取適當的行動之前,我們正在收集更多的資訊。 在採取任何行動之前還需要一週的時間。 再次感謝您的理解。

Regards,
Tim