安撫生氣顧客用句

點擊生字可聆聽讀音(記得要調到非靜音模式)

字詞 意思
I see why this is frustrating for you. 我明白這樣令你很失望。
Would you like a replacement or a refund? 你會想換或退款嗎?
I would feel the same. 我也會這樣覺得。
I really wish that I could help you but this is out of my hands. 我也希望可以幫到忙,不過這超乎我們的控制。
I will try my best to help. 我會盡力幫助你的。